Contact Us

Contact Us | Speak with Dr.YUU Lab

Contact our support team for help with orders, delivery, returns, product information, and post-purchase service.

Customer Support

Our support team is here to help with recent orders, product questions, returns, and customer feedback.

Email us at . We aim to reply within 24 hours on business days and within 48 hours on weekends and public holidays.

Company Information

  • Company Name HUANQU TECH INTERNATIONAL LIMITED
  • Registered Address
    RM D, 13/F, SUN FAI COMM CENTRE, 576 RECLAMATION ST, MONG KOK, HONG KONG
  • Customer Service

The website is operated by HUANQU TECH INTERNATIONAL LIMITED, registered at RM D, 13/F, SUN FAI COMM CENTRE, 576 RECLAMATION ST, MONG KOK, HONG KONG.

Questions About Shipping or Returns?

Orders are typically processed within 1–2 business days, excluding weekends and carrier-observed holidays. Eligible in-stock items for supported U.S. and Canada addresses are estimated to arrive within 3–10 business days. Preorder items ship from our headquarters and are estimated to arrive within 10–30 business days. Availability is confirmed at checkout.

The United States does not impose a federal VAT. Applicable state and local sales taxes are shown at checkout where required.

Dr.YUU covers return shipping for defective, damaged, or incorrect items. Customers are responsible for costs related to personal returns or delivery failures caused by an incorrect or incomplete address, refusal to accept delivery, or failure to collect the parcel.

Compliance & Safety Statement

  • The content of this site is strictly restricted to adult users only (18+).
  • All characters depicted on this site are entirely fictional and are 18 years of age or older.

Delivery availability and destination eligibility are confirmed at checkout. See our Shipping Policy for current restrictions.