Privacy policy

Overview:
Dr.YUU (operated by Huanqu Technology International Co., Ltd., hereinafter referred to as "we" or "our") highly values your privacy. This Privacy Policy is designed to clearly explain to you (the user) how we collect, use, share, and process your personal information when you visit our website (Dr.YUU) or make a purchase. We strictly adhere to the principles of lawfulness, fairness, and transparency, utilizing minimal data for limited purposes while implementing physical, technical, and administrative measures to safeguard your data.

Compliance & Safety Statement
As a responsible avant-garde brand, we hold firm to the following bottom lines:
▪ 🔞 The content of this site is strictly restricted to adult users only (18+)
▪ 🔞All characters displayed and depicted on this site are purely fictional and are 18 years of age or older.
▪ We don't ship to Islamic countries, like Afghanistan, Pakistan,Jordan, Libya, Kosovo, Iraq etc..

What Personal Information We Collect
We collect two main types of data when you visit:

· Information You Actively Provide (Order Information): 

o Contact & Logistics Data: Name, address, email, phone.

o Payment Information: Credit/PayPal details—encrypted by payment gateways; we do not store full card numbers.

· Information We Automatically Collect (Device Information): 

o Network & Device Data: IP address, time zone, browser type.

o Usage Data: Browsing history, interaction data.

We use Cookies, Log files, and Web beacons/Pixels to collect this device data.

How We Use Your Personal Information
Primarily to fulfill contracts, improve services, and ensure transaction security. Specific uses include:

· Order Fulfillment: Processing payments, shipping, after-sales.

· Communication & Customer Service. 

· Risk & Fraud Screening: Monitoring potential risks to protect legal rights.

· Optimization & Analytics: Improving site experience, evaluating marketing.

· Promotional Marketing: Sending targeted ads only with your explicit consent (you can opt out at any time).

Sharing and Disclosure of Personal Information
We will never sell your personal information to third parties. We only share it when necessary with:

· Service Providers: e.g., Shopify, logistics like UPS/DHL.

· Fraud Prevention & Payment Risk Control: Sharing with PayPal, Oceanpayment, etc., to prevent malicious chargebacks and credit card fraud.

· Analytics & Advertising Partners: e.g., Google Analytics.

· Legal Compliance & Security: Responding to lawful subpoenas, investigating fraud, etc.

Behavioral Advertising & Opt-out
With your permission, we may use your info for targeted advertising. You can opt out at any time via:

· Facebook: https://www.facebook.com/settings/?tab=ads 

· Google: https://myadcenter.google.com/ 

· Digital Advertising Alliance: http://optout.aboutads.info/

Your Rights (European GDPR Compliance Statement)
EEA residents have the Right to Access, Rectification, Erasure (Right to be Forgotten), and Restriction/Objection to processing.

⚠️ Special Exemption on Data Deletion: We will temporarily retain data if there are unfulfilled orders, ongoing fraud investigations, or to comply with statutory tax/accounting retention periods (typically 3–7 years). Cross-border transfers rely on lawful mechanisms like SCCs. Contact service@dryuu.com for data subject requests.

California Privacy Rights (CCPA/CPRA) Statement
California residents have the right to know and delete their personal data. We solemnly declare: in the past 12 months, we have not, and will never, "sell" or "share" your personal information to third parties for financial gain.

Minors Protection (Strictly Restricted)
This website contains adult content and adult products; access and purchase by minors are strictly prohibited. Our services are not designed for individuals under 18. We never knowingly collect data from minors and will permanently delete it if found. Parents or guardians should contact us immediately if such data has been provided.

Data Retention & Security / "Do Not Track" Signals 

· Order info is retained until fulfillment and kept for 7 years for tax compliance, then automatically deleted/anonymized.

· We use reasonable measures like SSL encryption.

· As there is no uniform standard, we currently do not respond to DNT signals; you may disable Cookies for a similar effect.

Changes to the Privacy Policy
We may update this policy periodically for operational, legal, or regulatory reasons. Continued use constitutes acceptance. If you disagree, please stop using our services and contact us to cancel your account.

Contact Us 

· Company Name: HUANQU TECH INTERNATIONAL LIMITED

· Brand Name: Dr.YUU

· Official Customer Service Email: service@dryuu.com

· Company Registered Address: RM D,13/F, SUN FAICOMMCENTRE,576 RECLAMATIONST.MONGKOKHONG KONG

Note: This is a registered address only and does not accept returns. Please contact customer service for the authorized warehouse address before returning.